50 shades of contracts, service level agreements, and terminations. Oh yeah...
Chances are you're one of the many millions who's tried to get out of a contract quickly because you either didn’t need the service anymore or it didn’t live up to your expectations.
Depending on the service, companies will tie their clients into contracts with six or more months of termination. In fact, that's pretty standard from what we can tell.
But thankfully, things are changing for the better. It's starting to look like signing a contract with a company in the service industry will feel less like signing a prenuptial agreement. No shaky hands. Less sweat. More freedom.
We love freedom. So much so that we have incorporated the non-binding agreement as part of our core values. Because we truly believe that if we provide our clients with the best products and services at the best prices they will stick around. So far it is working.
We are fully aware that the old-fashion way of tying up each other gives the service suppliers a sense of financial certainty, but we have decided that we're willing to give it a try for the benefit of the doubt.
One of the main reasons our clients choose to run on Good Monday is the freedom we give them. Our clients have come to realise that our standards are so high because anyone is free to leave the platform if they are not satisfied. They are also given the full flexibility to scale services up or down as they go along. By doing so, our clients are fully in charge of their office, and as long as they are absolutely satisfied they can put their office on autopilot and leave us to keep an eye on things.
It can be pretty stress-inducing, but in the long run, it's better for us all. Here's to freedom!